Terms of Service

Private beta. BUILT CO is pre-release software offered to invited testers only. It is provided as-is, it will change without notice, and it should not be relied on as the sole record of anything that matters to you.

These Terms of Service (the “Terms”) are a binding agreement between you and BUILT CO (“BUILT CO”, “we”, “us”) covering the BUILT CO iOS application, this website, and any related services (together, the “Service”). By creating an account, accepting these Terms in the app, or using the Service, you agree to them. If you do not agree, do not use the Service.

1. Private beta

The Service is in private beta. Access is limited, invitation-based, and may be granted, suspended, or withdrawn at our discretion. During the beta you should expect that:

• features may be added, changed, or removed without notice;
• the Service may be unavailable, interrupted, or reset between builds;
• data you enter may be altered or deleted as part of development work, including complete resets of test data; and
• defects are expected, and the Service has not undergone the testing that a general-availability release would receive.

Keep your own copies of anything you cannot afford to lose. Do not use the Service as your only record of maintenance history, ownership documents, or any other important information.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to use the Service. By using it you represent that you meet that requirement and that you are not barred from doing so under applicable law.

3. Accounts and security

You need an account to use the app. You may create one with an email address and a passphrase, or with Sign in with Apple. You agree to give accurate information and to keep it current.

Passphrases must be at least 15 characters. You are responsible for keeping your credentials confidential and for activity that occurs under your account. Tell us at [email protected] promptly if you believe your account has been accessed without your permission.

We do not store your password. Authentication is handled by our identity provider, which stores only a cryptographic hash. Nobody at BUILT CO can read or recover your passphrase.

4. Your content

The vehicle records, notes, documents, and other material you add to the Service are yours. You keep all ownership of them. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, transmit, display, and back up that material strictly so that we can operate the Service for you. That licence exists only to run the Service, ends when you delete the material or your account, and does not permit us to sell your content or use it for advertising.

You are responsible for the material you add and for having the right to add it.

5. Acceptable use

You agree not to:

• break the law or infringe anyone else’s rights while using the Service;
• attempt to access another user’s account or data, or probe, scan, or test the security of the Service without our written permission;
• interfere with or disrupt the Service, or place unreasonable load on it, including through automated scraping or bulk requests;
• reverse engineer, decompile, or attempt to derive source code from the app except where that restriction is prohibited by law;
• resell, sublicence, or commercially redistribute the Service; or
• upload malware, or content that is unlawful, harassing, or deceptive.

Good-faith security research is welcome. Report anything you find to [email protected] before disclosing it publicly, and we will not pursue action against you for testing that respects other users’ data and the availability of the Service.

6. Vehicle information is not professional advice

This section matters more than the rest, so it is stated plainly.

The Service may show maintenance intervals, service reminders, mileage estimates, recall information, and vehicle details decoded from a VIN or selected from a lookup. That information is provided for convenience only. It may be incomplete, out of date, or wrong — including because a third-party data source is wrong.

It is not a substitute for your manufacturer’s official service schedule, an authorised recall notice, or the judgement of a qualified technician. Always confirm safety-critical information — recalls above all — against the manufacturer, an authorised dealer, or the relevant government safety authority before acting on it. Do not rely on the Service to tell you a vehicle is safe to drive.

You are solely responsible for how you maintain, repair, modify, and operate your vehicle, and for the legality of any modification where you live.

7. Third-party services

The Service depends on third parties, including our infrastructure and identity provider, our transactional email provider, Apple (for Sign in with Apple and app distribution), and public vehicle data from the U.S. National Highway Traffic Safety Administration. Those services have their own terms, and we do not control them or guarantee their accuracy or availability. The Privacy Policy lists who receives data and why.

BUILT CO is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer, parts brand, or government agency. Manufacturer and product names appear only to identify vehicles and parts.

8. Our intellectual property

The Service — including the BUILT CO name, logo, software, design, and copy — belongs to us and is protected by intellectual property law. These Terms grant you a personal, revocable, non-transferable, non-exclusive licence to use the app on devices you own or control, for your own non-commercial use. No other rights are granted.

9. Feedback

Beta feedback is genuinely useful and we would like to be able to act on it. If you send us suggestions, you grant us an unrestricted, perpetual, royalty-free right to use them without obligation or compensation to you. You do not have to send feedback.

10. Termination

You may stop using the Service at any time and delete your account from within the app. Deleting your account removes your account record and the vehicle and consent data associated with it, as described in the Privacy Policy.

We may suspend or end your access at any time, with or without notice, including if we believe you have breached these Terms, if your access to the beta ends, or if we discontinue the Service. Sections that by their nature should survive termination — ownership, disclaimers, limitation of liability, indemnity, and governing law — survive it.

11. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranty of any kind, whether express, implied, or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any information it provides — including vehicle, maintenance, or recall information — is accurate or complete.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, BUILT CO and anyone working with us will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, vehicle damage, repair costs, or business interruption, arising out of or relating to the Service — even if we have been advised that such damages are possible.

Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or twenty-five U.S. dollars (US$25). Because the Service is currently offered free of charge during the private beta, that amount will ordinarily be US$25.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

13. Indemnification

You agree to indemnify and hold BUILT CO harmless from claims, damages, losses, and reasonable legal fees arising from your use of the Service, your content, your breach of these Terms, or your violation of the law or of anyone else’s rights.

14. Changes to these Terms

We may update these Terms. Each version carries a version identifier — this one is 2026-08-21. When we publish a materially different version we will update that identifier, and the app will ask you to accept the new version before you continue. Your acceptance is recorded against the specific version you agreed to. If you do not accept an updated version, you should stop using the Service and delete your account.

15. General

These Terms, together with the Privacy Policy, are the entire agreement between you and BUILT CO about the Service. If a provision is found unenforceable, the rest stays in force and the unenforceable part is limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

These Terms are governed by the laws of the United States and of the state in which BUILT CO maintains its principal place of business, without regard to conflict-of-law rules, and you agree to the exclusive jurisdiction of the courts located there for any dispute that is not otherwise resolved.

16. Contact

Questions about these Terms go to [email protected].